RETURN AND REFUND POLICY

We get it - sometimes something just doesn't work for you and you want your money back.

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As long as an item is still in its original condition, we accept returns, subject to the rules below, including rules about fair use. None of these affect your statutory rights.

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The item has to be unworn, unused and still in its original condition for a refund to be received. If an item is returned to us damaged, worn or in an unsuitable condition, we won't be able to give you a refund and we may have to send it back to you (and ask you to cover the delivery costs). All items are inspected on return. In order to receive a full refund, all items must be returned to us unworn/unused and in the same condition, you received them. This includes the original packaging with all tags and labels attached (e.g., shoes should be returned with the original show box).

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Returned items are your responsibility until they reach us, so make sure they're packed up properly and can't get damaged on the way!

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As the parcel remains your responsibility until it arrives back with us, ensure that you get proof of postage in case you need to contact us about your return.

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Please note we will not refund the boxers and any other underwear items due to hygiene reasons.

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If you return an item requesting a refund within 28 days of delivery/collection, we'll give you a full refund. Your refund will be issued using your original payment method. You will have to cover the cost of the return postage. This will not be refunded.

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In your parcel please include the receipt and note the reasons for the items returns. 

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We aim to refund you within 14 days of receiving the returned item.

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Please return to the address: 1160 Coventry Road, Yardley, E25 8DA

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